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Adobe renewed without any warning--what a wonderful way to justify taking a person's money. Thought the account had been cancelled but apparently not so.

Trying to maneuver the maze of convoluted sites that are seemingly less than open and up front can be time consuming as well as frustrating. Be warnedโ€ผ

Reason of review: Return, Exchange or Cancellation Policy.

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Guest

I noticed today my bank account had been charged $19.99 from Adobe. I have never requested to purchase or free trial however they have gotten my credit card number and when I called the lady started tell me of the benefits.

I stopped her and said if you do not refund my money I will contact the Attorney General of N.C. and they can explain to them how they got my info.

Guest

I just had the same problem today! They renewed my account without any notice and when I canceled it one day after, they charged me almost $200!

They have an awful policy.. after a complain they agreed to do a refund for me, but now it will take from five to seven business days!

The main thing is that they don't have any information about cancellation charge when you actually doing cancellation! It is sort of a big "surprise" at the end of this procedure..

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