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One of "THEIR PRECIOUS CUSTOMERS" stole my card information, contacted my bank that gave the info to get ahild of yhem so i could file a police report, and these people found the persons email, account and name that stole my informatiin and made charges to my card and...
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1.0
#1170540
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Reply to Midland, Michigan: I JUST had the same thing happen to me. A charge of almost $55.00 was eroniously placed on my credit card by Adobe 800-833-6687CA, I called the 800 number listed with the charge on my credit card, waited on hold for over 1/2 hour & gave up....
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2.0
I didn't like
  • Charged my credit card without authorization
  • Customer service
  • Inept support
#1125917
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I'm sick to death of Adobe, especially Flash Player. Every few weeks, I can't watch videos anymore because "This plug-in is vulnerable and should be updated." Every update, of course, being accompanied by self-tooting horns about new features I have no use for and ZERO...
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#1036341
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Scammed by Adobe.

Adobe
#1163862
1.0
Details
I used this app one time thinking it was just a trial. Now I am being charged a monthly fee which well honestly isnt a huge issue. But aparently now i have to pay a 75 dollar cancelation fee. What a scam.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website

Adobe surprise debt

Adobe
#1150259
Adobe has taken $12.03 from my account 12-15-17 without my authorization. I cannot get customer service on the phone.
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Adobe - Bad news

Adobe
#1088237
B of America has a red flag on them in their file.
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Adobe - Hacked

Adobe
#1088193
These people have hacked my wife's account three times. We called the bank the first time got the fraud dept. all was fixed. Then again fraudulent charges from adobe again.
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After a free trial, I began getting charged for the product. I made sure the cancellation was showing up on my end...it was. I then contacted customer support to get a refund for the monthly charge as it wasn't supposed to have gone through. Explaining my issue took...
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Anonymous
Anonymous

I have no problems whatsoever with free trials of Adobe products. And no, I do not work for Adobe.

3.1
I didn't like
  • Customer service
#1033469
Reply to reviews
Upon purchasing Adobe Photoshop Elements 15 I had high hopes that I had found a program that could be used to catalog, enhance, and share my many photographs. Little did I know that the program would fail at importing the photo's and customer service would be...
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2.4
#1016427
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Adobe renewed without any warning--what a wonderful way to justify taking a person's money. Thought the account had been cancelled but apparently not so. Trying to maneuver the maze of convoluted sites that are seemingly less than open and up front can be time...
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Anonymous
Senya

I just had the same problem today! They renewed my account without any notice and when I canceled it one day after, they charged me almost $200! They have an awful policy.. af...

#990927
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I see that Adobe has been taking money out of my account but my subscription has expired, I have not had it for over 3 months but the money keeps being taken out for the services I haven't had I would like either a refund or free service for the months taken out and...
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Anonymous
Kimmie

Oh my, this just happened to me. I would not have known it if I hadn't got a new computer and kept getting a notice of my trial expiring. They took a payment in October and ...

Narre Warren, Victoria County
#946888
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We were required to purchase this software "subscription" in fall of 2015 for a digital arts class my daughter was taking at college. I was convinced that my daughter was wrong about having to purchase online. I thought for sure I could buy at Sam's Club...ha ha...she...
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1.0
I didn't like
  • Should have been able to cancel
  • Deceptive marketing
#946403
Reply to reviews
I was charged $25.46 by Adobe for a purchase I did not make. It showed up on my AMEX bill with no number or contact information. This is obviously so I cannot contact them. Every other purchase on my statement has contact information. This is not ethical. I am...
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Anonymous
Anonymous

I just found a charge on my bank statement from Adobe for $23.88. I'm on hold with my bank right now to have the charge investigated and reversed.

#917786
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I purchased Adobe Acrobat X direct from Adobe using their cloud account about 5 years, ago. I upgraded this about 3 years ago. With the insurance that if I ever need to download the acrobat X Pro again I could have it. I get a new laptop and at first I was going to...
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h.kitchener
h.kitchener

If you really do have Adobe stock, don't sell it as they are making money duping people into buying their products. I haven't seen any problems with Adobe's cash flow so their...

3.3
I liked
  • Life before creative cloud
  • How adobe use to be when customers mattered
  • Have great products
I didn't like
  • Incompetency of support
#915706
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